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E-Mail Zuordnungen

Written by Julian Uduevborho

Updated at February 20th, 2025

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  • CATOSO AddOns
    Customer Data Management Sales Management Finance Management Project Operations Service Operations Generelle Module Systemeinstellungen Kundenspezifische Einstellungen Customizing Installation C365 CATOSO TimeApp
  • Release Notes
    Release 2024-10-05
  • MS Dynamics 365
    E-Mailing SharePoint-Anbindung Sonstiges
+ More

Diese Einstellungen kommen in komplexeren Service-Szenarien zum Einsatz, in denen Kunden jeweils eigene Support-E-Mail-Adressen zur Verfügung gestellt werden.

Über die E-Mail Zuordnungen lassen sich diese E-Mail-Adressen mit dem entsprechenden Kundendatensatz verknüpfen. Nach Eingang einer E-Mail über den E-Mail-Router kann dadurch der richtige Kundensatz einer Anfrage zugeordnet werden.

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