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KB-Artikel (Generell)

Written by Julian Uduevborho

Updated at February 6th, 2025

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    Customer Data Management Sales Management Finance Management Project Operations Service Operations Generelle Module Einstellungen / Customizing CATOSO TimeApp
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    E-Mailing SharePoint-Anbindung Sonstiges
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Über die sogenannten (Knowlegde Base) - „Artikel“ wird in MS CRM die Wissensdatenbank abgebildet. KB-Artikel können durchsucht, mit Anfragen verbunden und in E-Mails als Feedback an den Kunden eingebettet werden.

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