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KB-Artikel (Generell)

Written by Julian Uduevborho

Updated at February 6th, 2025

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  • CATOSO AddOns
    Customer Data Management Sales Management Finance Management Project Operations Service Operations Generelle Module Systemeinstellungen Kundenspezifische Einstellungen Customizing Installation C365 CATOSO TimeApp
  • Release Notes
    Release 2024-10-05
  • MS Dynamics 365
    E-Mailing SharePoint-Anbindung Sonstiges
+ More

Über die sogenannten (Knowlegde Base) - „Artikel“ wird in MS CRM die Wissensdatenbank abgebildet. KB-Artikel können durchsucht, mit Anfragen verbunden und in E-Mails als Feedback an den Kunden eingebettet werden.

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